Contact & feedback

Account or video questions

Email support@airapvideopro.com for studio, account or transaction questions. You can contact us without signing in. Include an identifier when available; never email private photos, passwords or card details.

After signing in, open a support ticket. Include the video or order identifier, what went wrong and what you expected. Never include passwords, API keys, private photos or payment card information.

Tickets can also be used to request account closure, ask about stored media or report unauthorized use of an image. We may need to verify ownership before acting on a private account or file.

Early studio feedback

Useful feedback includes the device you used, the step where you got stuck and whether the explanation matched the experience. Do not repeatedly submit the same generation while an earlier job is processing.

Operator details will be confirmed before the studio accepts public purchases. We do not promise round-the-clock support or a fixed response time.